FAQ's





Do I need to make a reservation in order to come inside?

No, Kiddie Kingdom is open to the general public. Parties, however, require a reservation.

What are your hours?

Kiddie Kingdom operates from 11:00 A.M. until 9:00 P.M. seven days a week (with the exception of some federal holidays)

How many credits do your machines take?

On average, most of our machines take 1-2 credits. Machines that have a higher payout of tickets take 3-4 credits.

What is your loyalty card program?

You become a loyalty card holder upon the purchase of a $25 credit package. Each purchase is marked on the card, and on the eleventh mark, you receive 140 credits for free! Make sure to ask for a loyalty card on your next visit.

What do I do with the tickets that I receive from your games?

Tickets automatically get added to your card after a game is played.  They will accumulate and when you are all done playing, you can head to the prize counter to choose prizes for the amount of tickets that you have.

What are my options if I do not have enough tickets for the prize(s) I want?

Most people tend to save their tickets. Our Redemption workers then write you a voucher with your ticket count so you can come back and work towards that prize(s) another day (the vouchers never expire). You can also choose to pay the ticket difference by cash or credit/debit.

May I come in without a reservation if I have a small group of people?

Of course, but keep in mind that space is on a first come first serve basis.

Can I use your printable coupons in-house?

Absolutely. Just bring them in to redeem and save $$$.

Is it possible to upgrade a coupon for an additional price?

Of course. You just need to pay the difference on the ingredient or whatever the item is.

I noticed you do not have an ATM machine on the premises. Do I have to purchase credits with cash?

Fortunately, you have the option to purchase tokens/food/redemption prizes with a debit/credit card.

What is your King's VIP membership?

Our King's VIP membership sign-up sheet can be located next to the register. Simply write down your email, and receive special offers and discounts via the web. We guarantee no spam mail!

What types of deals do you offer on tokens/food?

Our website offers a variety of different special offers, as well as in-house specials. Also, don't be afraid to ask one of our employees!

What should I do if one of your machines stops functioning?

Simply come up to the register and ask for a technician. They'll have the game up and running in no time!

What does your facility offer?

Boasting over 13000 sq ft. of space, we offer a variety of redemption style games and small rides for children (and adults) of all ages. We also have three separate washroom facilities for your convenience.

What is the difference between Kiddie Kingdom and Pizza King?

Kiddie Kingdom is our game and party persona. Pizza King, on the other hand, deals with the food.

I purchased a fountain drink, may I continuously refill my drink?

Yes! Every fountain drink can be refilled as many times as you'd like.

How many days in advance should I book a party reservation?

The sooner the better! We may have availability one day, and have it be gone the next. Our best advice is to call at your earliest convenience to insure you are satisfied with your party date and time.

I booked a party. Now what?

Our party coordinator will speak with you about additional options, as well as a general guideline for what happens the day of.

I see that you charge parties based on the number of children attending. What about the adults?

We do not charge adults unless food is ordered on their behalf. For example, if you choose to purchase a pizza for your adult guests, we add that to your final bill.

I paid a deposit of said amount. What happens to that deposit?

Depending on the amount you have put down for the deposit, we subtract that from the total of your final bill.

Can I bring any outside food even though I booked a party?

No, our policy is that we do not allow any outside food with the exception of the cake or cupcakes. If you do not have a party booked with us you may not bring in a cake.

What kind of additional services can I add on to my party package?

We have an extensive list of additional items for your party. Please contact a party coordinator at 847-275-9212 for pricing and other questions.

How long are the parties?

All parties are 2 hours long. You made add additional time on to your party for a minimal fee.

Is there a cost for adults/parents to attend the party?

There is no charge for these guests, unless you choose to purchase food and/or drinks for them. If you will be doing so, you can order these items during the time of your reservation or on the day of the party through your party attendant.

What will the table set-up include?

We will set the tables with brightly colored table cloths and matching plates, napkins, cups and utensils. Balloon centerpieces will be in the middle of each child's table.

What is in the goody bags?

Our goody bags include a variety of toys and treats from redemption counter that the children will love.

Can I bring in outside food/drinks?

No outside food/drinks are allowed other than your party cake if you have your party booked with us.

Do you have any packages for group that are not celebrating a birthday?

Yes we have group packages for schools, daycares, churches, youth sports, teams, scouts and camps! Please call our coordinator for more information 847-275-9212.

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Contact the Kiddie Kingdom

7411 Milwaukee Ave.

Niles, IL 60714

 

Phone: (847) 983-8286

Party Hotline: (847) 275-9212

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